How do you make energy connections quick, easy, and maybe even a little bit fun?

Let us show you...

What we do

We create beautiful, human-friendly digital experiences that solve problems for businesses and consumers at the intersection of the property and energy sectors.

In fact, our products streamline over 60,000 energy connections every year for tier-1 energy retailers, builders and property managers across Australia.

Connect Express app

Philosophy

We believe technology is only truly successful when people find it simple, engaging, and effective at solving their problems... without creating new ones. Everything we do is guided by this single core principle.

Experience

Years of extensive in-depth domain knowledge give us insight into the challenges of the property and energy markets. Understanding these problems first-hand is critical to delivering effective products.

Process

Our solutioning revolves around talking to customers and partners. We design and rapidly iterate concepts based on both machine data and human feedback, then repeat this process to continually enhance our products.

Research

Design

Validate

Repeat

Our story

In 2008, Ben Rich and Carl Healy were working in sales and tech respectively for a major Australian energy company and were frustrated by the glacial pace of innovation in the industry...

We witnessed first-hand the slow, cumbersome and frustratingly complex process of arranging power and gas supply to a new building site, with the primary tools of phone and fax leading to poor levels of transparency, accountability and reliability.

At the same time, iPhones were quickly being adopted by builders - traditionally not a very tech savvy demographic - and the energy market had just been de-regulated. We realised this created massive potential for industry disruption and so we left the corporate world to tackle the energy connection problems of builders through a new, streamlined digital solution we called Connect Assist.

We began in typical startup fashion, bootstrapping ourselves out of a tiny unit in the Brisbane suburb of Morningside. Ben was sales and Carl was the software dev. Our first version of Connect Assist was modest... we digitised the paper-based forms builders completed to arrange supply of power and gas. But they were the first of their kind and proved extremely popular!

Connect Assist then evolved into the first New Connections Platform, which we allowed builders to use for free. We grew quickly based purely on word of mouth from our users... no-one else really understood and solved their problems like us.

Over time, listening to the needs of builders, Connect Assist grew into a sophisticated cloud app that could easily arrange, track and manage supply of power and gas for however many homes a builder was constructing. It could even transfer energy accounts into the home owner’s name at the end so the power was already on when they moved in!

Today, Connect Develop has in-house product design, engineering, support and sales teams; thousands of registered builders who arrange over 60,000 connections every year; and partnerships with multiple national energy retailers.

Alinta Energy logo

In late 2017, Alinta Energy made a large investment in return for an equity stake in our company, a move which enables us to scale and innovate across new market channels.

Our mission now is helping all types of customers arrange power and gas connections quickly and pain-free. One day, we dream of building an integrated digital marketplace for a range of utility services which will make even more people's lives easier and less stressful.

Ask us a question!

Our products

We currently have two cloud-based apps in market which we constantly evolve based on testing and feedback from our awesome users. Thanks guys!

We're also working on a few secret squirrel projects we can't tell you about just yet...

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Connect Express Movers

CX Movers is a simple yet powerful solution that streamlines energy and other connections for tenants, property managers and service providers.

Connect Express Builders

CX Builders is a smart platform that enables quick and easy management of energy connections to new building sites, reducing data re-entry and improving transparency via live status updates.

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Meet the team

Ben Rich, Co-Founder and CEO, Connect Develop

Ben Rich

Co-Founder and CEO

My main focus is ensuring internal and external stakeholders have clear lines of communication, while managing expectations and building industry relationships. A lot of my time is spent researching our market and understanding our customers' needs, wants and behaviours.

I also constantly question systems and processes to determine if we can use our agility to improve, or where possible replace anything associated with the phrase “because that’s the way it’s always been done”.

Curious fact
Ben is an extroverted introvert, an avid gamer, and loves his family and whisky. Oh and he once died for 43 seconds. But he's pretty healthy now, thanks.

Carl Healy

Co-Founder and CTO

As the tech guy when we launched our startup, I took Ben's key market insights and translated them into core requirements before designing, coding, and managing the products our customers would love using.

Now, as Product Owner and CTO of a growing team, my job is to think medium-term. This means nurturing our people and culture while steering the company toward repeatable, reliable processes and technical efforts that produce quality products.

Dubious fact
As a child, I dreamed of creating video games. And my first word was “Nintendo" (allegedly).

Carl Healy, Co-Founder and CTO, Connect Develop

Product team

As a small but highly skilled team, we move quickly and stay focused on constantly improving our products based on user feedback.

Fancy working with us? We'd love to hear from you.

Loves pina coladas and getting caught in the rain. Plus travel, photography, coffee and his kids. Most of the time.

Warren Prasek - Product Design (UX)

Warren Prasek

Product Design (UX)

Space is the limit.

Chris Kim - Engineering

Chris Kim

Engineering

Dabbles in philosophy and AI. Loves building things. Has been in a medieval sword fighting tournament.

Daniel Little - Engineering

Daniel Little

Engineering

Likes keyboards, dislikes tedium. Uses the former to cure the latter.

Ian Ryan - Engineering

Ian Ryan

Engineering

Father to a pug called Bacon, and loves lifting heavy stuff while listening to audiobooks.

Jesse Lawson - Business Development

Jesse Lawson

Customer Success

He didn't choose the pug life, the pug life chose him.

Bacon - Account Management & PR

Bacon

Account Management & PR

Support team

Our friendly in-house support team has a combined 22 years' experience in property energy connections. And they're based here in Australia because we don't believe it's possible to deliver top quality support via offshore call centres.

Careers

We're hiring!

Think you'd be a good fit for our team? We'd love to chat.

Senior
Software Engineer

View details (PDF)

Apply now

Grad/Jr. Software Developer

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Apply now

Digital Product Designer

View details (PDF)

Apply now

Perks

We offer a long list of benefits to make your day easier and more fun. Because we know a happy team is more effective and enjoyable to work with.

Latest tech

We use F#, a bit of C#, React & Redux, AWS, and a dev-ops culture where we operate what we build. Design is mainly Sketch, Invision & UserTesting.

Flexible hours

We understand you have commitments and interests outside of work, because we do too. Just let us know what you need and we'll figure it out together.

Awesome workspace

Our spiffy new office has lots of space and natural light, plus electronic adjustable desks, Aeron chairs, and more. See for yourself.

Professional development

Everyone gets a generous annual allowance to attend industry conferences. And no you don't have to use your annual leave.

Cool toys

Spend your annual hardware budget on whatever you like. Except flamethrowers. Those things are dangerous.

Barista coffee

We have an account at the cool little cafe next door because friends don't let friends drink nespresso. Or instant. (Shudder)

Chill area

Super comfy lounges, beanbags, 4K screen with gaming consoles and streaming via AppleTV / Chromecast ... because why the hell not.

Pug therapy

Wednesday is pug day! Watch Bacon stroll around the office and head out to meet clients. Hug the pug! Pat the pug! It's good for you!

Office

Our newly renovated Fortitude Valley office has a warehouse feel with high ceilings and exposed timber beams; lots of glass and natural light; some cool artwork and a chill area. There's also a pool table, cafe, gym, and lots of other creative & tech companies in our building, plus indoor rock climbing next door. It's pretty nice.

We'll be sharing some better office pics & videos here soon...
Bacon wants to tidy the place up a bit first.